--- title: Cookies Policy ยท Private KEP e-support description: >- Cookies policy of e-support: no marketing cookies, Google Analytics only with your consent, and what is stored on your device. lang: en source: https://esupport-ioannina.gr/en/cookies/ fetched: '2026-10-02T10:47:35.151Z' --- *Last updated: 24 August 2026* ## 1\. What applies on this website We use no marketing cookies. We use traffic analytics cookies (Google Analytics) **only if you consent** in the notice; if you do not, none of them load at all. ## 2\. What is stored on your device - **Consent preference:** when you answer the consent notice, your choice is stored locally in your browser (localStorage, key "cookie-consent-v1"), so that you are not asked again. It is not transmitted anywhere. - **Google Analytics cookies** (\`\_ga\`, \`\_ga\_\`, up to 2 years): set **only if you accept analytics cookies**. They record anonymous usage of the site (pages, time on page, device type) so we can see what is useful. We do not use them for advertising and they are not linked to your case. ## 3\. Third-party services - **Google Maps:** a Google map appears on the home page and on the Contact page. **It does not load automatically:** it is shown only if you click "Show map" or if you have accepted optional cookies in the consent notice. Once loaded, Google may set its own cookies, in accordance with its[privacy policy](https://policies.google.com/privacy). - **Google Analytics 4:** a statistics service from Google Ireland Limited. It loads **only after you consent**, and you can withdraw that consent at any time by changing your choice in the cookie notice. The data is aggregated, the IP address is anonymised, and it may be processed outside the EEA (in the US) under Google's standard contractual clauses. ## 4\. The categories in the consent notice - **Necessary:** required for the website to work. - **Analytics:** Google Analytics 4, only if you accept them. Without your consent no analytics script loads at all. - **Marketing:** not used. For personal data more generally, see the[Privacy Policy](https://esupport-ioannina.gr/en/privacy/).